Frequently Asked Questions
To place an order, kindly email us at cosmedsupply@gmail.com to place an order. Alternatively, you may also message us through our facebook page at https://www.facebook.com/cosmedsupply/
Pls copy this template and email us the below required details, we will reply you within 12 hours or less.
Your Name:
Product:
Quantity:
Delivery Address:
Contact Number:
(2) WHAT ARE YOUR PAYMENT OPTIONS?
We accept Western Union, Bank Transfer and Credit Card. We are not allowed to accept Paypal due to the nature of our products is against the Paypal’s policy.
Yes. We accept VISA & Master Card. We will send you a payment link for you to make payment with your debit / credit card once you have confirmed your order. However, there will be a 3% service charge if pay by card.
YES.
We give FREE SHIPPING.
Your order will be shipped within 24 hours upon we receive the payment.
Of course !
Definitely! Wholesale price will be given for large order.
We ship with Express Mail, delivery takes around 3-7 business days depending on your country location.
If you need the product urgently, we could ship DHL Express for you but extra charge is required.
Import duties and customs related charges, if applicable, will be borned by the receiver.
You can return & exchange the item within 7 days upon receive the parcel in the following conditions:
(1) The item is not authentic
(2) The item has expired
(3) The item is broken
(4) The item is not as described
We don’t do refund. However, we would resend you a new parcel in the following conditions:
(1) The item is not authentic
(2) The item has expired
(3) The item is broken
(4) The item is not as described
(5) The item is missing/ lost during the transit
Of course!! All of our products are 100% original, genuine & authentic guaranteed!!
All prices on this website are in the USD currency.
Kindly email us at cosmedsupply@gmail.com and we will reply you within 1- 2 hours time. You may also message us through our facebook page at https://www.facebook.com/cosmedsupply/